U.S. Virgin Islands launches online portal to prescreen all travelers

U.S. Virgin Islands

The U.S. Virgin Islands has launched a new online portal that will prescreen and certify travelers prior to arrival in the territory, in an attempt to reduce the spread of coronavirus.

The pre-screening portal is intended to improve efficiency, reducing delays, and providing a more seamless traveler experience when they arrive in the Virgin Islands.

With the completion of the first phase of the portal development, the next phase will integrate mobile optimization, followed by a hybrid mobile application launch, and artificial intelligence to automate the processing of laboratory test results from travelers visiting from highly-impacted states and territories.

The Government of the U.S. Virgin Islands will provide oversight with respect to the Health Insurance Portability and Accountability Act (HIPAA) compliance and other best practices to ensure the confidentiality and privacy of user information and personal data, as well as the overall integrity of the process.

Upon visiting the portal, all travelers will be greeted with a welcome that guides them through a series of screens, including General Information, Terms and Conditions, Traveler Information and the COVID-19 Traveler Screening Tool. After travelers from highly impacted areas upload their COVID-19 test results, the information submitted will be processed in 24-48 hours and a certification code issued immediately upon completion.

For most travelers, the portal screening and certification will eventually replace the existing manual procedure, which requires the physical completion and review of the COVID-19 Traveler Screening Tool at the territory’s ports of entry. Once the passenger arrives, the Virgin Islands Port Authority — in conjunction with the Department of Health and the Virgin Islands National Guard — will process the traveler using the validation generated from the portal in addition to performing temperature checks with a thermal scanner.

“Our team has been working tirelessly to adapt to a rapidly changing operational environment in this ‘Open Doors’ phase of the pandemic,” said Commissioner of Tourism Joseph Boschulte, “and we continue to update our practices and procedures as recommended by the Centers for Disease Control and Prevention and local health officials.”

The commissioner applauded the efforts of the interagency teams and stated that the online portal, which prescreens all travelers and validates COVID-19 test results, is another positive step towards keeping residents and visitors safe.

Any traveler aged 15 and older whose home state (state of residence) has a COVID-19 positivity rate greater than 10 percent will be required to produce a negative COVID-19 antigen (molecular/PCR/rapid) test result received within five days prior to travel to the U.S. Virgin Islands or a positive COVID-19 antibody test result received within four months of travel to the territory. Currently, residents of Puerto Rico are also subject to this requirement.

COVID-19 test results are also required from travelers, 15 years and older, who have spent more than seven days in and are traveling from a state with a positivity rate greater than 10 percent as analized by Johns Hopkins University.

The secure portal can be found at www.usviupdate.com/travelportal.

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