Airport named best in retail offerings for second consecutive year
For the second consecutive year, Miami International Airport won Best Airport Shopping honors from the GT Tested Reader Survey awards, based on votes by readers of Global Traveler, one of the leading industry publications for frequent business and luxury travelers. MIA was also recognized with the magazine’s Leisure Lifestyle award for Best Airport for Layovers. The full award results, which were announced Monday during a virtual ceremony, will be published in the December issue of Global Traveler and on www.globaltravelerusa.com.
Both awards are based on the results of open-ended reader surveys available in the magazine’s print issue and website. Survey ballots for the 17th annual GT Tested Reader Survey awards, which recognizes airlines, hotels, airports, travel providers, destinations and credit card companies, were available from January to August 2020. Survey ballots for the eighth annual Leisure Lifestyle Awards, which celebrate the best in leisure travel, were provided from October 2019 to January 2020.
Robert Warren, MIA Assistant Director for Business Retention and Development said, “We are extremely pleased to see that MIA’s concessions and services continue to have a positive impression on the readers of Global Traveler. Winning these two prestigious awards would not have been possible without the diverse options and exceptional customer service that our dining, retail, service and duty-free concessionaires at MIA have consistently provided before and during these challenging times we are experiencing due to the pandemic.”
In September, MIA became the first airport in Florida and second in the U.S. to receive Airports Council International’s health accreditation. It was also named the best mega airport in the eastern U.S. by the J.D. Power 2020 North America Airport Satisfaction Study SM in September, in recognition of its customer service and safety practices.